Tag Archive: software


Spokesperson at the Sage Pastal Payroll Press Launch

Philip Meyer- Sage Pastel Payroll & HR

We live in an era where most individuals, everyday use their smartphone to call, sms, WhatsApp, Facebook you name it.

Many experts in the industry believe that global mobile internet usage is projected to overtake desktop by 2014, meaning that globally individuals will access the internet from their smartphone more than using their desktop.

Philip Meyer, technology director at Sage Pastel Payroll & HR says that the importance of applying mobile technology cannot be overestimated.

According to a South African Network Society project done at the University of the Witwatersrand in 2012, over seven out of ten Internet users use their mobile phones to go online and more people have Internet capable phones than own computers.

“Seeing that more people in South Africa have Internet access from their smartphones and other mobile devices, we first developed an Android application because it is highly popular globally and was clearly the most logical deployment,” says Meyer.

Sage Pastel Payroll & HR developed a hosted, web-based tool enabling employees to manage and maintain their own information online called Self Service.

Self Service enables employees to make applications for leave, salary advances, loans, bursaries or other financial assistance, online, no matter where they are in the world as long as they have an internet connection. Employees can view their previous months’ payslips (Self Service online only), update personal information, submit their travel claims and more.

Due to mobility taking over globally, Sage Pastel Payroll & HR kept up with the technology change by taking the Self Service functionality and making it a mobile application. The application enables employees to apply for leave, submit travel claims and update their personal details online or via their smartphone, anywhere, anytime.

For Payroll Administrators and Business Owners, there is no manual capturing of the employees’ request forms. Once approved on the smartpone, the desktop payroll software is updated automatically.

“The application is unique in that it is the first mobile payroll application developed by a South African company enabling employees to apply for leave, submit travel claims and update personal details anywhere at anytime.”

According to Duncan Alfreds from News24, an international survey by research firm Gartner has revealed that Google’s mobile operating system overtook Microsoft’s Windows as the most common operating system in 2012. Android will soon become the most globally dominant operating system, research has revealed. Gartner adds, “As mobile becomes the growing segment in consumer devices, we see the installed base of devices growing but also a shift toward Android.” (Source – News24, April 2013)

Meyer says the mobile application is available in a mobi site environment and applications for iPhone and Blackberry smartphones and Windows Mobile are now being developed.

“The mobile application eases the pressure on HR departments, allowing them more time to concentrate on important areas such as staff wellness, efficiency and training instead of wasting hours on capturing leave forms, dealing with HR data-related queries or distributing payslips. It also makes services more accessible to sales and services employees who are frequently out of the office visiting clients,” concludes Meyer.

For the latest legislative news, connect with Sage Pastel Payroll & HR on Twitter (Payroll News), Facebook or LinkedIn.

By Sandra Swanepoel, a Director of Softline VIP, part of the Sage Group plc.

Sandra Swanepoel

Payroll software is a mission critical function to any business.  There is a definitive necessity for any business to ensure that all changes, upgrades or installations of a new or existing payroll system are done in conjunction with a service provider that can deliver.

The relationship between the employer and employee is delicate and can easily be derailed if the payroll system should fail.  Making the correct choice is crucial.  The company’s software as well as its internal processes will suffer a major setback if the payroll installation is not done correctly.  The process needs to be underpinned by thorough training and supported by a concrete change-management process that documents all the procedures that need to be incorporated into the payroll solution.

The choice of a payroll system should be made with a long-term objective in mind.  To make this a reality, the company needs to consider the longevity of their payroll software investment.

It is of cardinal importance to ensure that the software is stable.  It is a very difficult aspect to ascertain during a demonstration.  There is however nothing stopping you from asking your prospective payroll software provider to provide you with client names as a reference.  This will help you to establish whether the payroll software that you are considering has a history.  Also ask them how often their software is updated; too many updates will point to an unstable product.

Another crucial aspect to consider is support.  If you install the product now, will the service provider’s support staff be available during peak times?  The company’s financial year-end is generally considered to be the busiest period for payroll administrators.  Support staff are normally flooded with queries or requests at these times and you want the assurance of knowing that your service provider is up for the challenge.

Investing in sustainable technology would be wise.  We live in a fast-paced business environment where technology changes rapidly.  You will want to invest in something that is up to date and current.  A good gauge would be to ask what technology your service provider is using and how often a new product is launched into the market.  If the product is versatile and adaptable, you should not have to change or update your payroll software too often.

One of the biggest concerns in the payroll software industry is leave management.  A company can stand to lose a great deal of money if their employee’s leave is not calculated and managed correctly.  Ensuring that the company’s payroll system operates its leave policy within the parameters set out by the basic conditions of employment act should be a given.  Companies that utilise an employee self-service strategy, often reap the benefits of having an electronic and accurate system that ensures that there are no mislaid leave forms.  It also facilitates a timeous leave approval process.

Having payroll software that is in tune with the country’s statutory changes and legal requirements is fundamental.   Ask whether your service provider keeps track of all the changes in the country’s laws.  Adherence to the parameters of the basic conditions of employment act is crucial to the maintenance of amicable employee relations in addition to complying with legislation.

Making the correct choice when it comes to HR and payroll software is therefore crucial.  Keeping these basic guidelines in mind, will ensure that your company makes a decision that it will not regret.