Tag Archive: Deloitte


By Keith Fenner, Senior Vice President of Sales for Africa at Softline Accpac, part of the Sage Group plc.

Keith Fenner

Keith Fenner

Labour issues recently made headlines as one of the major challenges facing the South African mining landscape.  Rising labour costs as well as increasing electricity costs are just some of the obstacles facing the sector.

Many operators in the industry are currently focusing their efforts internally to stabilise the business, with a very strong emphasis on cost.  Effective cost management can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3.

During 2011 Deloitte embarked on a partnership with Sage ERP X3 that was aimed at the delivery of a cost efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division.  Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source and/or outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes.  Deloitte’s mining industry expertise coupled with Sage ERP X3’s sector specific software capabilities are the two core ingredients to a winning recipe.

Organisations within the mining sector utilise ERP solutions for a diverse number of reasons.  Smaller companies may only utilise an ERP solution to manage its finance and purchasing, whereas bigger operators need to structure their business solutions around a more complex collection of needs.  A scalable ERP solution is therefore essential to adapt to the business’ needs however they may expand or change.

Sage ERP X3 was designed with the mid-to-upper end business in mind, which makes it a great match for the mining industry, among others.  The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations.

The product is essentially a complete web-based integrated management suite that covers all operational needs in terms of production management, distribution, logistics, asset maintenance, finance and human resources.  It is a multi-legislative, multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international level.

One of Deloitte’s first major clients recently went live on Sage ERP X3 with a further three mines showing satisfactory results being very comfortable with the product.  Sage ERP X3 does not come with the hefty price tag that some of its bigger counterparts presents, which makes it the ideal solution in a tough economy.

Cost of ownership is a focal point and with that in mind Deloitte introduced a software finance plan option, to stagger the initial implementation cost.  The return on investment makes the implementation of a Deloitte Mining Shared Services offering well worth it. The package comprises of an ERP solution, financial co-and outsourcing services in addition to information technology outsourcing services.

The ability of Deloitte’s Mining Shared Services Division to drive the back office productivity levels of its clients, delivers tangible results.  It is not just a system, but a comprehensive solution that leverages the industry expertise provided by Deloitte and the robust applications delivered through Sage ERP X3.

By Anja Hartman-Weitz, Softline VIP HR Director

Anja Hartman-Weitz

Anja Hartman-Weitz

Softline VIP placed first in the recent Deloitte Best Company to Work For Survey’s business and professional services category for a second year running in addition to clinching second place in the medium company category (301-2,500 full time employees) for the third year running.

Celebrating success is one of the elements that underpins the work culture at Softline VIP and we firmly believe that celebration sparks a passion to succeed in our employees.

The annual ‘Deloitte Best Company to Work for Survey’ continually provides unbiased insight as to what employees think of their employer.  The survey is conducted by a third party that provides an opportunity for employees to anonymously rate their employer, effectively acting as an annual dipstick to identify practices and strategies that will ensure continued improvement.

The feedback that we receive from the survey forms a crucial part of our human capital strategy that aims to channel its energy and efforts in the right direction. At Softline VIP we pride ourselves on our strong ‘people focus’ in addition to our relentless ‘client focus’ that is centred around the delivery of extraordinary customer service.  These two aspects have a strong link and are two of the six critical success factors that underpin our strategy.

Maintaining a strong employee brand is of paramount importance as it inevitably shines through to Softline VIP’s clients who love our employees.  We participate in the annual survey, not to compare ourselves to others, but to identify and address areas where we can improve.  It ultimately places Softline VIP in a position where we can attract and retain scarce human resources in a very competitive market.

Participating in the survey for the fourth year running has provided the company with some invaluable input that underscores our commitment to a comprehensive human capital strategy.  We strive to create happy, loyal and motivated employees who celebrate the success of our business and that is why the Deloitte Best Company to Work for Survey forms part of our strategy.