Tag Archive: Deloitte Best Company to Work For


By Sandra Swanepoel, Director Sage VIP

Sandra Swanepoel

Sandra Swanepoel

Companies consider replacing their payroll and HR systems from time to time. The reasons may vary, ranging from questions about the technology and problems with service, through to group decisions, mergers or features that lack in current applications. The ten most reasons why Companies, that have been using Sage VIP for many years, continue with our product, are mainly the following:

  1. At Sage VIP CIDCustomer Intimacy Discipline’ means that we deliver world class customer service. This can be attributed to the fact that we invest in customer service training, which uplifts and measures our employee performance on an on-going basis. It is addictive and clients that experience it want more, which explains why 99.39% of our users recommend Sage VIP as the payroll and HR solution of choice.
  2. The biggest cost facing companies is their human resource costs that need to be managed effectively. Sage VIP’s software is designed in such a way that you can manage your ROI per employee or per department with optimum accuracy. The data is available online, in real time at the click of a button which underscores informed decision-making.
  3. How much do you need to know when you want to be a Payroll or HR consultant? At Sage VIP a graduate is given classroom product training for four months, which is followed by supervised practical sessions with the assistance of specialists. Some may consider it to be a bit of an over kill but when you work at Sage VIP you realise just how much a customer depends on your expertise, it can never be underestimated.
  4. Feature rich software sounds so yesterday, yet you cannot invest in anything less than that if you need software that is flexible. It is essentially an investment in the future of your business and if your payroll and HR system cannot cater for the requirements you never thought would happen, it will cost you dearly in the long run.
  5. Legislation is a must for all payroll and HR applications, and often I hear companies say that every payroll calculates tax; but how quickly are legislative changes made available, and does it include all the legislation? Catering for legislative changes means doing it across multifaceted environments and countries, accurately and comprehensively.
  6. Sage VIP walked away with the Deloitte best company to work for award for the third year running in 2012. It means that our employees are challenged and content, which directly translates into longstanding client relationships that are built on integrity.
  7. The infrastructure that Sage VIP offer provides support to companies in remote parts of the country with fully functional offices in Pretoria, Johannesburg, Durban, Cape Town, Port Elizabeth, East London, Bloemfontein, Gaborone, Windhoek and Nairobi. It is a key consideration that companies, who are planning to expand their operations across South Africa and Africa, should heed.
  8. Sage VIP’s operational systems such as its national call centre and CRM products are state of the art.  Some may question the value of these systems but it saves time and underpins flawless customer service that will help you solve your query quickly and efficiently.
  9. Innovation is a core value at Sage VIP that defines software that is fresh and up-to-date. We invest in technology solutions so that our clients never need to reinvest in new software.  One of our customers has been with Sage VIP for 23 years, which is unheard of in the industry, yet part of the package at Sage VIP.
  10. Sage VIP has ample resources available that companies can utilise. If you are looking for a payroll and HR administrator that is well acquainted with Sage VIP’s products you can rest assured that there are many expert people available and looking for opportunities.

By Anja Hartman-Weitz, Softline VIP HR Director

Anja Hartman-Weitz

Anja Hartman-Weitz

Softline VIP placed first in the recent Deloitte Best Company to Work For Survey’s business and professional services category for a second year running in addition to clinching second place in the medium company category (301-2,500 full time employees) for the third year running.

Celebrating success is one of the elements that underpins the work culture at Softline VIP and we firmly believe that celebration sparks a passion to succeed in our employees.

The annual ‘Deloitte Best Company to Work for Survey’ continually provides unbiased insight as to what employees think of their employer.  The survey is conducted by a third party that provides an opportunity for employees to anonymously rate their employer, effectively acting as an annual dipstick to identify practices and strategies that will ensure continued improvement.

The feedback that we receive from the survey forms a crucial part of our human capital strategy that aims to channel its energy and efforts in the right direction. At Softline VIP we pride ourselves on our strong ‘people focus’ in addition to our relentless ‘client focus’ that is centred around the delivery of extraordinary customer service.  These two aspects have a strong link and are two of the six critical success factors that underpin our strategy.

Maintaining a strong employee brand is of paramount importance as it inevitably shines through to Softline VIP’s clients who love our employees.  We participate in the annual survey, not to compare ourselves to others, but to identify and address areas where we can improve.  It ultimately places Softline VIP in a position where we can attract and retain scarce human resources in a very competitive market.

Participating in the survey for the fourth year running has provided the company with some invaluable input that underscores our commitment to a comprehensive human capital strategy.  We strive to create happy, loyal and motivated employees who celebrate the success of our business and that is why the Deloitte Best Company to Work for Survey forms part of our strategy.