Tag Archive: Business in SA


Most BI thought leadership articles these days include a fairly significant section on mobile data consumption, and how trends are heading in this direction. The predictions from analysts suggest that by 2013, as much as 33% of business intelligence functionality will be consumed via handheld devices.

This inherently sets out to challenge the thinking of traditional BI vendors in terms of how their solutions become relevant in the mobile space. It can be tempting to re-invent the wheel in an effort to lead the charge with something really cool, something that demo’s well, without carefully thinking about what device the majority of customers are likely to use, and how they will consume or interact with the data on this device, and of course, what makes practical sense to add value to their day to day operations and decision making.

Vendors need to understand their customers’ needs implicitly before investing in a mobility strategy so that the right type of information is staged for a particular device, and that the right device is used for that purpose, otherwise it just becomes another useless trend/fad that doesn’t really serve its purpose.

Another key consideration is whether to create an interactive proprietary app that is native to a specific device, or to stage static data to the cloud that can be consumed agnostically on a wide variety of mobile devices. In most cases the former provides a richer user experience, but is this practical in light of how fast the mobile device market is moving?

One could argue, at this stage of the game,  that 80% of consumer needs are satisfied by staging static data via the cloud because it is so much more than what they are accustomed to getting anyway. The reason I say this is that in my experience in providing BI solutions to SMB customers over the last decade, I have seen that sophistication sells, but very seldom does it get implemented to the same degree. Sad but true.

- A commentary by Rob Wilkie, CFO Softline and Sage AAMEA

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Sage Business Index polls over 10,000 businesses (across Europe, North America, South Africa and Asia) in order to measure the changing mood of business. In South Africa 1,000 businesses were surveyed and the responses show that both business outlook and economic confidence is still improving, albeit at a slower rate since last measured in September 2011.

This is consistent with the views we got from a few leading SA economists. According to them, our real income is growing. This means that we have dutifully been paying down our household debt (made easier with low interest rates). Our household debt to disposable income ratio has therefore fallen. In theory this means that we have more cash available to absorb price rises in food, petrol, tolls and electricity. In addition, banks are once again lending and households are taking on more credit. Not only are we absorbing price increases but we are also buying more with buoyancy recently reported in both retail and the consumer goods sector.

In short, there appears to be some cyclical buoyancy. The next 6 months will hopefully give us a clearer view of its sustainability.  Keep an eye out for price inflation – if it starts to rise faster than disposable income, consumer spending will decline. This is referred to as demand destroying inflation and what always follows is a drop in confidence.

…. and spare a thought for those who have not been in line for pay increases, or retirees reliant on an eroding interest income? Their real income has declined and price increases are already hurting. These households are already under a lot of pressure, a precursor perhaps for what is to come.